1. Subject Matter of the Contract The subject of this contract is the provision of physiotherapy treatment. 2. Term of the Contract This contract automatically ends upon completion of the service or after a therapy break of more than 12 weeks. 3. Statutory Health Insurance Patients Remuneration for prescribed therapeutic remedies (“Heilmittel”) is billed directly to your statutory health insurance provider. In accordance with Sections 32, 43c and 61 of the German Social Code Book V (SGB V), persons insured under the statutory health insurance system must pay statutory co-payments for doctor-prescribed therapeutic remedies unless they are exempt from such co-payment obligations. The co-payment amount is 10% of the costs plus EUR 10 per prescription. The co-payment is due no later than the second treatment session and must be paid by bank transfer or on site by EC card or credit card. 4. Private Patients Remuneration for treatments is billed directly to you and is binding regardless of any reimbursement by your public aid scheme (“Beihilfe”) and/or private health insurance. Please check with your insurer whether and to what extent physiotherapy costs are covered. The fee for one treatment unit is calculated based on the provided service and/or administered therapeutic remedy and any additional services according to the price list. The fee is due after the individual service has been provided, but no later than the invoice date, and must be paid by bank transfer or cashless on site using Apple Pay, Google Pay, EC card, or credit card. If payment is made by bank transfer, any amounts due must be paid within 14 days. If this payment deadline is exceeded, statutory default interest of five percentage points above the base interest rate may be charged without further request for payment or reminder. 5. Appointments / Cancellation of Appointments Praxis Spöckmaier operates on an appointment-only system. Treatments are provided exclusively by prior appointment. Appointments booked online constitute a binding declaration of intent to make use of the service. The agreed time is reserved exclusively for you. Clients are expected to attend appointments punctually. If an appointment cannot be attended, it must be cancelled in good time, but no later than 24 hours in advance, by telephone, email, or via the electronic booking portal. Otherwise, a cancellation fee of EUR 27.80 will be charged. Appointments that are not cancelled will be charged at the full rate of the booked service. Please note expressly that the cancellation fee is not covered by statutory or private health insurance and must be paid privately. 6. Consent to Data Processing Consent is hereby given for Praxis Spöckmaier to collect, process, and use personal data for the following purposes: maintaining contact details fulfilling the treatment contract billing services provided to health insurance providers, billing services, or directly to the patient documentation, treatment reports, medical letters Data transmitted to the health insurance provider and/or billing company will also be processed and used for the purposes of maintaining contact details, documentation, and billing. Personal data collected for the purposes stated above will be collected, processed, used, and transmitted in compliance with the GDPR and the German Federal Data Protection Act (BDSG). The provision of data is voluntary. Refusal will result in the treatment contract not being concluded and treatment being unable to be billed to the health insurance provider. At any time, it is possible to: obtain information about stored personal data request the deletion or blocking of individual personal data withdraw this declaration of consent with effect for the future A withdrawal must be made in writing to: Praxis Spöckmaier, Dittrichring 15, 04109 Leipzig, Germany. In the event of withdrawal, my data will be deleted after expiry of statutory retention periods; if no such periods apply, deletion will take place upon receipt of the declaration of withdrawal by the practice. The practice will forward my withdrawal to the third parties mentioned above, who will then delete my data accordingly. 7. Disclaimer of Liability Liability of Praxis Spöckmaier for property damage and financial loss is excluded in all cases of negligence. This does not affect any further liability—including with regard to employees—for intent (wilful misconduct). 8. Data Protection Under data protection law (in particular the BDSG and the GDPR), we are obliged to inform you about the purposes for which we use your data in our practice. The controller responsible for data processing is Praxis Spöckmaier, Dittrichring 15, 04109 Leipzig, Germany. We collect and process your data exclusively for the purpose of providing medical/therapeutic treatments. As an approved provider, we are integrated into the statutory healthcare system for therapeutic remedies. Under the framework agreements, we are obliged for billing purposes to provide the following information to statutory health insurance providers: billing data, prescription forms (including complete information in the billing section, each in the original), and, where applicable, approvals/authorizations from the health insurance providers in the original. Due to legal requirements, we are obliged to retain these data for at least 10 years after completion of treatment. We treat all patient data confidentially. Your data may be shared with your treating physicians and, if you are statutorily insured, with your health insurance provider, as well as with the billing center. Data will only be disclosed to other persons or entities if we are legally obliged to do so or obliged under the framework agreements with statutory health insurance providers, or if you have expressly consented to such disclosure. We are legally obliged to transfer data to physicians and health insurance providers. Data transfer to the billing center takes place in our legitimate interest. There is a large number of statutory health insurance providers and our patients are insured with different providers. Using a billing center allows us to significantly simplify the billing process so that more time remains for you and your therapy. If you do not agree that we transmit your data to the billing center for the purpose of billing your therapy, you may object to this disclosure. The legal basis for data processing in our practice is, in particular, the treatment contract between you and us (Article 6(1)(b) GDPR in conjunction with Article 9(2)(h), 9(3) GDPR and Section 22(2) No. 1(b) BDSG) as well as processing to pursue our legitimate interests (Article 6(1)(f) GDPR). You have the right to access, data portability, and restriction of processing. You also have the right to lodge a complaint with the competent supervisory authority in the event of violations.